3 jobs in Ramsele

Experienced Auto Damage Advisor at Werksta Sollefteå Hallstaberget

Werksta Sollefteå is seeking an engaged, experienced, and service-oriented auto damage advisor with technical expertise for our facility in Sollefteå Hallstaberget. As an auto damage inspector/advisor at Werksta Sollefteå, you will be a central part of our workshop. You are the person at the front who meets customers with a smile. You follow the customer and vehicle from start to finish—from the initial customer meeting, damage inspection, estimate, workshop planning, ordering parts, final invoicing, follow-up, and more. In this role, you work closely with customers, the workshop team, and insurance companies to ensure efficient damage processes and high customer satisfaction. Responsibilities for Auto Damage Advisor Welcome and courteously greet customers regarding damage claims, both in person and via phone/email Conduct damage inspections on crash-damaged vehicles Calculate and ensure accurate damage estimates according to Cabas Communicate with insurance companies and file damage claims Conduct customer calls and provide guidance on damage handling, repair timelines, and compensation matters Collaborate with the damage, service, and workshop teams to plan, order parts, and track repair workflows Perform quality control of completed repair work and ensure vehicles are returned in the agreed condition Participate in improvement initiatives regarding customer processes, workshop flows, and digital work tools Qualifications and Who We're Looking For Experience working with auto damage repairs, customer reception, and insurance administration is required. A background in vehicle technology is a plus. Experience performing damage inspections on crash-damaged vehicles and creating Cabas estimates. Familiarity with workshop systems is a plus. Proficiency with Cabas and the ability to plan in Cabplan is a basic requirement. CVDA certification is strongly desired. Solid understanding of damage processes, vehicle parts, and repair methodology Service-oriented, communicative, and experienced at managing multiple cases simultaneously Strong communication skills in Swedish, both written and spoken; English is a plus B-category driver's license is required or strongly desirable depending on the role's requirements What Werksta Offers An important role in an engaged workshop focused on quality, safety, and customer satisfaction Work in a team with short decision-making paths and strong cohesion Opportunities for internal training and competency development in damage inspection and workshop processes Competitive salary and wellness benefits Good employment terms and collective agreement benefits In this role, you need to enjoy working with positive engagement and energy toward customers, your colleagues, and sometimes at a fast pace. This requires high service awareness, strong communication skills, and good presence. About Werksta Werksta Sollefteå is part of Werksta, a leading independent workshop chain for auto damage repairs and service in the Nordic region. We value expertise, sustainability, and a good work environment. With us, you work in a well-equipped workshop with opportunities to grow in your profession. Here we offer a modern workplace focused on quality, safety, and collaboration. Welcome to a team where professionalism and customer focus are central! Werksta Sollefteå repairs all vehicle brands. We also have the following authorizations at our workshop: Mercedes, Tesla, Toyota, Ligier/Microcar, and Zeekr Application and Contact Does this sound interesting? We conduct interviews continuously, so submit your application as soon as possible. We welcome applicants regardless of gender and background—what matters most is your engagement, your thoroughness, and your desire to contribute to quality and development at Werksta. This recruitment is being handled by Fordonsakademin Sverige AB, a leading recruitment company in the vehicle industry in Sweden. The contact person for this position is Johanna Aslan, Recruiting Consultant Manager at Fordonsakademin Sverige AB, [email protected] Warm welcome with your application! About Fordonsakademin We are specialists in providing competent professionals to the vehicle industry. The company was founded by specialists in the vehicle industry with many years of experience in workshop work. We are passionate about employers finding the right person with the right skills at the right time. We achieve this by providing recruitment, staffing, and training services. Through our services, we help raise competency levels in the industry. We are part of the Arena Group, which has a presence in over 160 locations throughout Sweden, making us available nationwide. We believe in every person's ability. Strong individuals lift each other up. Step by step, we help employees and companies develop and become stronger—so strong that they can in turn lift others. Values We are passionate about matching job seekers with companies, and we work wholeheartedly in all aspects to ensure the entire process succeeds. We are always personal, engaged, and professional in all our assignments and meetings.