Temporary Substitute Municipal Information Officer

Popis:

Welcome to Smedjebacken Municipality! Our strengths are unpretentiousness, dialogue, and short decision-making paths. As an employee with us, you become an important society builder, someone who makes a difference. We are convinced that together we can live up to our core values where welcoming, commitment, security, and confidence in the future are guiding principles. Smedjebacken offers good housing and our many associations, passionate volunteers, and entrepreneurs contribute to quality of life, cohesion, and vibrant traditions throughout the municipality. Citizen Services As a municipal information officer, you will be part of the Citizen Services department and will work at the municipality's main switchboard, where you handle incoming phone calls from citizens, business owners, and internal staff. You will provide guidance, answer straightforward questions, and transfer calls to the right person or department within the municipality. The work takes place on-site at the municipal building in Smedjebacken. Since staffing needs are driven by short-term absences, as a temporary substitute you will need to be available to come in with short notice. Job Duties As a municipal information officer, you work to provide guidance, answer questions, and provide information about the municipality's services to citizens and employees of Smedjebacken Municipality. You work from a holistic perspective with a focus on providing the best service and support in every interaction. Phone, email, and our website are your primary work tools. Main duties: Receive, respond to, and transfer incoming phone calls through our switchboard system. Provide service and information in a clear and friendly manner. Handle administrative tasks related to the switchboard function. Qualifications Completed upper secondary education. Good computer skills and the ability to quickly learn new systems. You express yourself very well in Swedish in both speech and writing, and can handle conversations in English. Previous experience working in a telephone switchboard, customer service, or other service profession is highly advantageous. Personal Qualities To thrive in this role, we believe you are someone who genuinely enjoys interacting with other people. You have the ability to maintain a calm and professional demeanor even when the switchboard is busy. You are flexible, service-oriented, and work well in collaboration with others. What We Offer Start date as soon as possible or by agreement. The selection process and interviews may begin before the application deadline. We offer a workplace in a welcoming municipality with commitment, security, and confidence in the future. We believe in dialogue as a tool for development and value short decision-making paths and an unpretentious approach. Workplace environment efforts are a priority, with the goal of making working life sustainable, healthy, and secure for all employees. You can read more about the benefits we offer at https://www.smedjebacken.se/arbete-och-naringsliv/formaner.html. We warmly welcome your application! Additional Information In connection with a job offer, the candidate who is offered the position will need to prove their citizenship. This can be done with a passport or a certificate of citizenship together with an ID document. If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must provide proof that you have a valid work permit or are exempt from the requirement to have a work permit. Employment can only occur after verification of the work permit, which is required under the Alien Ordinance. We kindly but firmly request no contact with advertisers or staffing companies in the recruitment process, as the selection of recruitment channels has already been determined for this recruitment. Read more at https://www.smedjebacken.se/kommun-och-politik/politik-och-demokrati/insyn-och-rattigheter/gdpr.html about how we handle your personal data according to GDPR. All recruitment takes place digitally through our external link to the recruitment system Webcruiter. If you have problems registering your CV, please contact Webcruiter Support at https://talentech-support.freshdesk.com/sv-SE/support/login/new. If you have protected personal data, contact the HR department through the municipality's switchboard and we will help you with your application. Contact Information Niklas Sjödin, Quality and Communications Manager, 0240-660 115, [email protected] Trade Union Representative Vision, Reach via the municipality's switchboard, 0240-660 000 Workplace Vasagatan 17 777 81 Smedjebacken Important Information: Employer: Smedjebackens kommun Ref. no.: 5135900984 Temporary Substitute Application Deadline: 2026-06-29

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Smedjebacken

Adresa

Vasagatan 17

GPS

60.143114001961, 15.414602620562kopírovatotevřít v ▾

Email

[email protected]

Telefon

0240-660 115

Zobrazení

7

Publikováno

1. 6. 2026

Upraveno

21. 6. 2026

Parametry