Service Planner

Popis:

Do you want to help create a top-class customer experience while ensuring efficient and smart scheduling for our technicians? Then Prowash is looking for you! We're now seeking a structured and service-oriented service planner for our office in Kista. In this role, you'll play a central part in our operations, where you contribute daily to ensuring our customers receive the best possible service and our technicians have the right conditions to succeed in the field. About the Position In this role, you'll play a key part in daily operations, responsible for planning and coordinating field operations. You'll prioritize incoming customer requests and ensure the right resources are in the right place at the right time. You'll be an important link between different contact points, where your work directly impacts both customer experience and business results. Your responsibilities include: Ensuring quality and relevant communication with our customers. Continuously registering and reporting service orders in the field service system. Collaborating with project managers and installation supervisors on orders and projects. Coordinating standby and vacation planning in consultation with the team. Reviewing and handling supplier invoices related to service orders. Your Profile We're looking for someone who thrives in a dynamic environment where days are varied, the pace is high, and you're motivated by many contact points, both internally and externally. To succeed in this role, we see that you have a strong sense of organization, are service-oriented, and have a natural ability to find solutions. You communicate clearly and professionally with both customers and colleagues and drive your work forward with purpose and commitment. Qualifications Fluent Swedish, spoken and written Experience working in a similar role Good geographic knowledge Good system skills Meritorious: experience with the Jeeves business system Meritorious: experience with field technician scheduling What We Offer With us, you'll not only have the opportunity to work in an operations-focused and meaningful role where you make a real difference, you'll also become part of a company with high ambitions, strong team spirit, and a clear focus on quality, service, and long-term development. We value a family-oriented and helpful culture where we support each other, have plenty of laughs, and together create a workplace that is both developing and enjoyable to come to every day. In this recruitment, we're collaborating with Starfinder AB. Questions about the position and recruitment process are answered by Amanda Svenberg, 076 009 77 46 or [email protected]. Interviews are ongoing, so please submit your application as soon as possible. Welcome with your application!

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Kista

GPS

59.404146850871, 17.954836910064kopírovatotevřít v ▾

Email

[email protected]

Telefon

+46760097746

Zobrazení

3

Publikováno

7. 4. 2026

Upraveno

21. 6. 2026

Parametry