Customer Service Sales Representative at Telia

Popis:

Do you want to take the first step in your career while becoming part of an engaged team? As a customer service representative at Telia in Norrköping, you'll get a developmental role in service and sales – where you grow every day and gain experiences for life. You work together with driven colleagues who support and encourage each other, and you'll have the right conditions to develop in your professional role. Does that sound like your next challenge? Welcome to apply! About the Position This is a full-time assignment where you will be employed by Bravura and work as a consultant at Telia. You get secure employment with us while having the opportunity to develop at one of Sweden's leading telecom companies. As a consultant at Bravura, you'll have a dedicated consultant manager who supports your development, follows up on how you're doing in your role, and is available for support throughout the assignment. We actively work on your development and provide you with good conditions to grow – both within the assignment and further in your career. The assignment is initially for 12 months, with very good opportunities for extension or transition to employment at Telia for the right person. 🚀 About the Company Telia Company is a communications company in IT and telecom. They help businesses and individuals communicate in a simple, efficient, and environmentally friendly way. Sweden has world-class broadband infrastructure with well-developed fiber networks, and Telia is currently modernizing its entire mobile network with enhanced 4G and 5G. With approximately 21,000 employees in seven countries, including 4,700 colleagues in Sweden, Telia offers the best connectivity in the best networks and continues to invest in a more digital and sustainable society. Digitalization has connected people and allows us to talk, listen, watch, read, and share opinions almost anywhere in the world. Nations, companies, and individuals meet across borders and continents, 24/7 and year-round. Telia Company provides the foundation of the digital society that is crucial for creating a better future. Welcome to Telia, better networks, better experiences! 💼 Responsibilities In your role as a customer service representative at Telia, you are the customer's first contact and an important part of creating a positive experience. You receive incoming calls from private customers and assist with questions regarding invoices and payment solutions. The role involves more than traditional customer service – you actively work to understand the customer's needs, provide advice, and guide customers to solutions that create long-term value. The role also involves answering customers via text, where it's important to communicate well. You will develop your dialogue skills through daily work presenting comprehensive solutions to customers. You'll be part of a team where personality, engagement, and the desire to develop are highly valued. • Receive incoming calls and support customers with their issues • Analyze needs and provide advice that creates value for the customer • Actively work to develop customer dialogue and identify relevant solutions 🔍 Education, Experience, and Personal Qualities • Have completed upper secondary education • Have experience from service, customer contact, or sales • Speak and write Swedish fluently and have good knowledge of English To thrive in the role, you are someone who wants to develop and dares to challenge yourself in your professional role. You have a natural drive, are engaged in meeting people, and enjoy a role where you can take responsibility and impact results. You don't need extensive sales experience – what matters most is that you are curious, brave, and want to take the next step in your development. We also believe you bring maturity, professional conduct, and a willingness to collaborate as a team member. At Telia, you'll meet an inclusive culture where different perspectives are valued and where you have the opportunity to grow – both in your role and as a person. Other Information Start: September 14 Location: Norrköping Salary: Base salary + commission Background check and credit check will be conducted in this process We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with continuous selection, which means we remove the posting once we have received enough applications. If you become relevant for the position, we will contact you for an initial phone interview. Whether you move forward in the process or not, you will receive feedback on your application. Do you have questions? Feel free to reach out! 📧 [email protected] 📞 010-171 47 10 We recommend that you submit your application as soon as possible as we conduct continuous selection. We look forward to your application! #Nextgen

Přehled

Typ

job

Stav

active

Viditelnost

public

Město

Norrköping

Adresa

Arkösundsvägen 1

GPS

58.582255859946, 16.22141877356kopírovatotevřít v ▾

Email

[email protected]

Telefon

010-171 47 10

Zobrazení

4

Publikováno

16. 6. 2026

Upraveno

21. 6. 2026

Parametry