Technical Support for Buses

Description:

About the role We are strengthening our technical support department! As technical support with us, you will work closely with both our workshops and end customers handling technical cases, troubleshooting, investigations, and quality work. You will be an important part in ensuring high service levels and technical quality across our entire operation. We have nine MAN-authorized bus workshops for MAN and Neoplan, as well as a large network of customer workshops. Our vehicles are at the forefront of technology, especially in electrification, which makes the role both varied and developmental. In this role, you will work closely with colleagues within the team and our workshops across the country. You also have a central function as a communication link in daily dialogue with our general agent MAN Truck & Bus SE in Germany. You report to the Service & Support Manager, and the position is located at our headquarters in Kungens Kurva, Stockholm. We are looking for someone who: Has previous technical experience with heavy vehicles, with bus experience being a merit Has good technical understanding and a strong interest in troubleshooting and problem-solving Has very good systems and computer skills Is organized, thorough, and enjoys driving issues forward Has good pedagogical skills and can explain technical solutions clearly Enjoyed working both independently and in close collaboration with others Can establish and maintain dialogue with both internal and external parties Takes project and customer responsibility in complex, cross-functional environments Speaks Swedish and English very well, both verbally and in writing Holds a category B driving license It is a merit if you: Have previous experience in technical support or a similar role Have worked with diagnostic tools or case management systems Hold a category D driving license Have knowledge of German, Polish, or Turkish We offer: We offer a workplace in constant development with opportunities to influence and make changes. With us, you will get varied work with great personal responsibility. We are a familiar group with great commitment who enjoy our work. Our employees have high expertise, but we can always improve. Therefore, your professional development is important to us and we offer opportunities for skills development. This is a 100% permanent position. We apply a six-month probationary period and individual salary setting. For questions about the position, contact our Service & Support Manager: John Bengtsson: [email protected] +46 73 598 63 98 To apply, click the button below! Applications and interviews are handled on a rolling basis and the position may be filled before the final application deadline. We have made a deliberate decision regarding this recruitment and therefore decline contact from job ad sales representatives or other recruiters offering recruitment services. About us: Swedish Neoplan AB is a subsidiary of SAM-Service AB. SAM-Service consists, in addition to Svenska Neoplan AB, of among others Lion's Trucks AB, Motorpark Bus & Truck Workshop AB, Neoplan Väst AB, Neoplan Syd AB, and Neokapital AB. The group's main focus is sales, service, and financing in the bus and truck industry.

Overview

Type

job

Status

active

Visibility

public

City

Kungens Kurva

Address

Kungens Kurvaleden 4

GPS

59.261373591218, 17.897463952456copyopen in

Email

[email protected]

Phone

+46 73 598 63 98

Views

4

Published

1. 6. 2026

Edited

21. 6. 2026

Specifications