IT Support Technician - Forsmark

Description:

We offer a role where you will manage a broad technical platform, with great opportunities for both technical learning and personal development. It is an inspiring workplace where well-being, customer service, and security awareness are in focus. In your role as Support Technician, you will be involved in all stages of implementation, development, and management of customer systems and services. We are looking for someone who is responsible, solution-focused and goal-oriented, while also being service-minded and always keeping the customer in focus. As a person, you are a quick learner, easily adapt to new tools and systems, and thrive and perform in an environment with periodic high pace. You will work with receiving, registering, categorizing, and prioritizing tickets via phone, portal, and email, from both customers, internal and external users. Responsibilities: Resolve incoming tickets with customer service and security as top priority Handle orders such as permissions and accounts Coordinate and communicate solutions developed in collaboration with the customer's system and technical experts both internally and from vendors Continuously contribute to improving daily and long-term work and take responsibility for your own development Contribute your expertise to the team Collaborate with customers and vendors Qualifications: Experience in technical support Drive to work with continuous improvements Willingness to help A genuine passion for technology Ability to communicate technical concepts in a simple way to various stakeholders Relevant education and/or certifications are advantageous Fluent in Swedish and English, both spoken and written About Human IT Human IT is about doing things a little differently, truly putting our employees in focus. We grow together and value engagement and ambition. For us, it is important that you get the chance to be involved and influence the way forward. In return, we offer competence and career development through varied and challenging assignments. We are not industry-focused and can therefore offer fantastic variety among assignments for you as a consultant. Of course, we ensure that you receive the right training and we are well aware that lifelong learning is what builds our success. Together we create the future Permanent employment with fixed monthly salary Collective agreement We apply a six-month probationary period, including maximum wellness allowance Development plan Health insurance + pension Advance vacation Start: Immediately with regard to notice period and when security clearance is completed. The assignment is full-time and permanent. Location: Forsmark, Östhammar Application: We recruit continuously. So send in your application today! Human IT works together with Great Place To Work to become Sweden's best workplace. And by the way: As an active part of a society with cultural and social diversity, Human IT's ambition is to be characterized by inclusion and broad representation, as well as being a workplace with equal opportunities for all. Human IT hires, retains, promotes, and otherwise treats all employees and candidates based on experience, qualifications, and competence, regardless of gender, religion, origin, age, sexual orientation, gender identity, or functional variations.

Overview

Type

job

Status

active

Visibility

public

City

Östhammar

GPS

60.259712, 18.366615copyopen in

Email

[email protected]

Phone

0735-10 99 82

Views

6

Published

18. 3. 2026

Edited

21. 6. 2026

Specifications