Digital Support Specialist for Hammarö Municipality

Description:

Welcome to Hammarö! Hammarö is a forward-thinking municipality with strong growth located by Lake Vänern, surrounded by cliffs and water. Many choose to move here, which means we are constantly growing and developing. Something that reflects everything happening in our municipality is the proximity to the city, our residents, the water, and each other. With us, you get a workplace in the middle of our beautiful archipelago! Within the social services department, you work daily to provide security, quality, and support to our residents. We who work here value personal meetings more than anything else. As we grow, we naturally develop our operations, renovate our facilities, and maintain a development mindset. We exist to give Hammarö residents a better everyday life and to enable each person to create a good life through their own efforts. 1 position(s). WORK RESPONSIBILITIES Do you want to use your digital skills to make a real difference in people's everyday lives? Do you have a pedagogical approach and enjoy meeting people where they are? Then you could be our new Digital Support Specialist, an important role in working toward a more digitally inclusive society. Hammarö Municipality actively works to ensure no one is left behind in the digital society. We want to create conditions for all residents to feel safe and included in an increasingly digital everyday life. As a Digital Support Specialist, you play a central role in this work. In this role, you work both closely with residents and together with municipal operations. You primarily meet people aged 75 and older as well as people with disabilities, supporting them through home visits, advice, and training. Your mission is to strengthen their digital security, independence, and participation. You are also part of the municipality's senior reception service. In parallel, you have an important internal role where you contribute to developing and strengthening digital competence across municipal operations. You support colleagues in using digital technology and welfare technology, and contribute to developing work methods by gathering needs, following up on initiatives, and suggesting improvements. Examples of work tasks: • Support residents with installation and use of digital devices such as smartphones, tablets, computers, printers, routers, and smart TVs • Guide residents in using digital public services, for example 1177 • Help people get started with Mobile BankID and other digital services • Show how to make video calls • Assist with online shopping and ordering, for example medications • Provide advice on smart home solutions • Conduct simple training sessions, group meetings, or individual tutorials • Support colleagues in the municipality to feel confident with digital tools As the Municipality's Digital Support Specialist, you are part of the technology team and participate in APT meetings, training, and other forums. When needed, you cover the alarm technician's tasks in consultation with your manager, for example during absence. Employment type: Permanent position Scope: 100% Start date: As soon as possible, by agreement QUALIFICATIONS We are looking for someone who has: • At least upper secondary school diploma • Good digital skills and experience using different types of technology • Experience teaching IT in a pedagogical and clear way • Class B driver's license (manual transmission) Merit factors: • Knowledge of welfare technology or digital technology in elderly care • Experience working with this target group We place great emphasis on your personal qualities. To succeed in this role, we see that you are: • Patient, positive, attentive, and trustworthy • Pedagogical and engaged in helping others learn • Solution-oriented and take initiative • Comfortable working both independently and in collaboration with others You have the ability to meet people with different needs and circumstances and adapt your approach accordingly. You feel secure in your professional role and enjoy a varied workday. In accordance with the law on background checks for work in the homes of elderly people and adults with disabilities, anyone offered employment must provide an extract from the police records covering convictions and suspicions. These extracts are requested only after an employment offer has been made. Selection and interviews take place continuously and the position may be filled before the final application deadline. We look forward to receiving your application! Employment type: Permanent position. Duration: Permanent. To ensure quality in the recruitment process at Hammarö Municipality and enable good communication with our applicants, we ask that you submit your application digitally and not via email or paper format. We warmly welcome your application! In preparation for the recruitment process, Hammarö Municipality has made decisions regarding recruitment channels and marketing. We therefore firmly decline contact from media sales representatives, recruitment websites, and similar parties.

Overview

Type

job

Status

active

Visibility

public

City

Skoghall

GPS

59.318235751034, 13.461436895231copyopen in

Email

[email protected]

Phone

054-51 50 54

Views

8

Published

12. 6. 2026

Edited

21. 6. 2026

Specifications